About · The founder

Hi, I’m Sarosh. I build the follow-up nobody has time for.

From sales, to customer success, to email marketing, to AI automations. Every step taught me the same lesson from a different angle: leads don’t die, they get forgotten. PilotNest exists so that stops happening.

Sarosh, founder of PilotNestSA
SaroshFounder · GTM Engineer · Pakistan → the world
The journey

Sales → customer success → email → AI.

Four jobs, one lesson. Scroll through it.

Along the way: Frontrunners LLC · NewVine Group · Overlap · PilotNest

Chapter 1 · Sales

It started with a phone and a list.

My first job was selling. Cold calls, follow-ups, targets. Some of it was lead generation in tightly regulated spaces like Medicare, where every lead had to be clean and every call had to count.

What sales taught meI learned that most deals aren’t lost to a “no”. They’re lost to silence. Somebody forgot to call back.
Chapter 2 · Customer success

Then I saw what happens after “yes”.

In customer success I sat on the other side of the deal: onboarding clients, answering the same questions, keeping them happy months after the sale.

What customer success taught meClients stay when they feel remembered. Leads are no different.
Chapter 3 · Email marketing

Then I learned to start conversations at scale.

I moved into email marketing and outbound. Domains, mailboxes, deliverability, lists, sequences. I ran outreach for recruitment agencies across the US, UK, the Netherlands and Belgium, and started Overlap, a US-focused recruitment brand.

What email taught mePersonalisation only works when it’s true. One real observation beats ten clever lines.
Chapter 4 · AI automations

Then I stopped doing the work by hand.

As a GTM engineer I started automating everything I used to do manually: sourcing agents in n8n, AI research in Clay, CRM migrations, and AI voice agents that call leads back.

What automation taught meAutomate the remembering. Keep humans for the conversations that matter.
Today · PilotNest

So I built the system I wish I’d had.

PilotNest brings it all together: leads in from email and ads, kept warm with a newsletter and an AI voice agent, tracked in a CRM that updates itself. A small pod runs it for each client, and I stay your point of contact.

Why PilotNest existsEvery lead deserves a follow-up. Now every lead gets one.
The team

A small pod that knows your account.

No account managers passing notes. The people who build your system are the people who run it.

SSaroshFOUNDER · GTM ENGINEER

Your point of contact. Designs the system, owns the results.

KKhizarAUTOMATION & SYSTEMS

Software developer turned automation lead. n8n workflows, Clay tables, integrations.

HHussainCLIENT DELIVERY & DESIGN

Graphic designer by background. With PilotNest since day one, runs day-to-day delivery.

+Your campaign specialistOUTBOUND & CONTENT

Runs your sequences, ads and newsletter every week.

How I work

Four promises.

Plain words

No jargon, no 40-page decks. You’ll always know what we’re doing and why.

You own it

Your accounts, your data, your workflows. Nothing is held hostage.

One person

You talk to me. Not a ticket system, not a rotating account manager.

Honest numbers

We report what happened, including what didn’t work, and what we’re changing.

Kind words

From people I’ve built for.

“PilotNest is highly dependable, tech-savvy, and on top of the latest trends in automation. They helped build out extensive workflows, improving systems and processes for business development purposes. I recommend PilotNest to anyone looking to upgrade their outbound game.”

EWEric WedoeFounder & Head Recruiter

“Working with PilotNest has been a pleasure. They are a total pro who deeply understands the ins and outs of leveraging AI and automation to streamline workflows and drive results. They make onboarding new tools feel seamless, no matter how complex the system.”

JLJustin LevinsonFounder, Coming Up Creative

“PilotNest is amazing. They really know their stuff — light years ahead of anyone else we’ve seen with AI and automation. PilotNest built us a fully automated leads system that lets us focus on business development. I would highly recommend PilotNest.”

SDScott DalyManaging Director, WGG
Your next step

Let’s stop your leads from going cold.

Tell me how leads reach you today. I’ll map where they slip through, and what the system around them should look like. No pitch deck, just a plan.